Privacy policy

At Tutorsphere.com we respect your privacy. This privacy policy sets out our policy on collecting, using and disclosing information. We reserve the right to change our privacy policy at any time.

What information do we collect and why?

Tutors

We collect information for the listing as well as basic contact information. This information is only used for the listing on the website, and our administration of the website. We also track and maintain a history of IP addresses used by a tutor. This is to track any potential abuse.

Other registered users

For all users who register on the website we keep the information collected as well as your IP address. This is used to provide improved customer service as well as to track abuse.

Other Visitors

For all visitors we collect the usual website statistics "clickstream data" that is maintained by virtually all websites. We also collect statistics on all searches of the tutor database. However, no personally identifiable information is linked to the searches in any way.

Cookies

For registered tutors, cookies store the tutor id number to make logging in easier. Cookies are also used to track session ID's for security while you are logged in.

Cookies are also used to monitor the effectiveness of advertising campaigns and to track referrals

Most portions of the site will still work without using cookies.

E-Mail Addresses

We require that all tutors provide a valid e-mail address. We do not provide this e-mail address to anyone else, and allowing e-mail to be sent from your listing is optional. We use a form submission so that potential clients can contact you via e-mail without having to disclose your email address to the third party. This is done to protect against spambots which may try to collect your e-mail address.

With Whom do We Share Your Personal Information

We do not share information with any third parties other than the information intended for the tutor listing. Your e-mail address as well as all other private information stored in our database will not be provided to any third party. We will not use your contact information for any communications not related to the findAtutor.ca website.
When do we dispose of Personal Information

The listing information is removed from the public portion of the website either when it expires or when you ask it to be removed. We maintain the information in our database indefinitely to prevent against abuse of the website.
Security of Data

The website is hosted on a shared hosting environment. The hosting providers regularly update the installed programs with the latest security patches. The tutor database is a password protected database. Various levels of administrators may be required to access the database for administrative purposes. Tutor's password fields are all encrypted so as not to be readable by anyone who accesses the database. However, the challenge question and answers are stored as clear text and therefore visible to any of the administrators.
E-Mail

We maintain all e-mail sent to staff of findAtutor.ca. E-mail sent to a tutor through the Tutorsphere.com on-line e-mail submission is not retained nor sent to any parties other than the intended tutor. The only exception is bounced e-mail messages will return to the website administrators. However, we encourage our tutors to forward suspicious emails (potential attempts at fraud) to the administrator and we reserve the right to post any email we feel appears suspicious, and by using our email system you agree that your email (including your email address) can be posted on the Tutorsphere.com website.
Exceptions

We reserve the right to disclose any and all personal information collected to a third party that is investigating an abuse of the website or any illegal or abusive activity.